A study led by C. Matt Graham from the University of Maine compared AI-generated responses to medical queries with human doctors in the US and Australia. AI consistently scored higher in accuracy and professionalism, aligning with expert medical standards. However, AI fell short in emotional connection and empathy, crucial for patient care. While AI maintained a neutral tone and used clinical terms, human responses showed more empathy and person-centered language. The study highlighted the importance of integrating AI tools in healthcare while preserving the human touch in patient interactions. The findings suggest AI can enhance efficiency but may struggle to adapt to individual patient needs and emotions. (Studyfinds)
